{"id":11734,"date":"2021-10-21T16:32:13","date_gmt":"2021-10-21T13:32:13","guid":{"rendered":"https:\/\/tsinekidis.gr\/faq\/"},"modified":"2021-10-21T16:47:25","modified_gmt":"2021-10-21T13:47:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/tsinekidis.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;txt-row&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243; woodmart_disable_overflow=&#8221;0&#8243;][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;1. Which payment methods do you accept?&#8221; tab_id=&#8221;1634823188419-93a2d5b1-ff12&#8243;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Please consult the <a style=\"text-decoration: underline;\" href=\"https:\/\/tsinekidis.gr\/en\/tropoi-plirwmis\/\">Payment Methods<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;2. How can I receive my order?&#8221; tab_id=&#8221;1634823188443-5750f532-336d&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Please consult the <a style=\"text-decoration: underline;\" href=\"https:\/\/tsinekidis.gr\/en\/tropoi-apostolis\/\">Shipping Methods<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;3. What is the Return Policy?&#8221; tab_id=&#8221;1634823267574-248aa19c-c7bf&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]You can return any product which did not meet your expectations, by following our <a style=\"text-decoration: underline;\" href=\"https:\/\/tsinekidis.gr\/en\/politiki-epistrofwn\/\">Return Policy<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;4. What is the procedure of changing an item I bought?&#8221; tab_id=&#8221;1634823301586-1492a033-dfd4&#8243;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]For any changes you want to make, please consult the <a style=\"text-decoration: underline;\" href=\"https:\/\/tsinekidis.gr\/en\/politiki-epistrofwn\/\">Return Policy<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221; 5. I placed an order but now I want to make a change in it. Can I?&#8221; tab_id=&#8221;1634823336144-189371a9-720c&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]You can make any change in your order before shipping, either by calling to +302510230303 (Greece), or via email to <a href=\"mailto:info@tsinekidis.gr\">info@tsinekidis.gr<\/a>, stating your order\u2019s number and the changes you wish to make. We will confirm the new order via email.<\/p>\n<p>The Call Center is in operation Monday to Saturday 9.00-14.00[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;6. How can I cancel my order?&#8221; tab_id=&#8221;1634823377880-a0a9697f-9a44&#8243;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]You can cancel your order by phone, calling to\u00a0+302510230303 (Greece), or via email to\u00a0<a href=\"mailto:info@tsinekidis.gr\">info@tsinekidis.gr<\/a>\u00a0stating your order\u2019s number.<\/p>\n<p>The Call Center is in operation Monday to Saturday 9.00-14.00.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;7. What does the warranty cover?&#8221; tab_id=&#8221;1634823398710-4a236687-af1f&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Please consult the <a style=\"text-decoration: underline;\" href=\"https:\/\/tsinekidis.gr\/en\/egyiseis\/\">Warranty<\/a> section.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;8. Is there a store I can visit?&#8221; tab_id=&#8221;1634823425123-8961eda5-877c&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]You can visit our store in 7 Filellinon str., Kavala, Greece in order to receive your orders. To visit us, you can make an appointment via phone or email, stating the date of your visit.<\/p>\n<p>We strongly recommend you\u00a0to follow this procedure for your better service.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;txt-row&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243; woodmart_disable_overflow=&#8221;0&#8243;][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;1. Which payment methods do you accept?&#8221; tab_id=&#8221;1634823188419-93a2d5b1-ff12&#8243;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Please consult<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-11734","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Tsinekidis<\/title>\n<meta name=\"description\" content=\"\u0391\u03bd\u03b1\u03ba\u03b1\u03bb\u03cd\u03c8\u03c4\u03b5 \u03c4\u03ce\u03c1\u03b1 \u03c4\u03b9\u03c2 \u03c3\u03c5\u03bb\u03bb\u03bf\u03b3\u03ad\u03c2 \u03ba\u03bf\u03c3\u03bc\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd \u03c4\u03bf\u03c5 \u03ba\u03b1\u03c4\u03b1\u03c3\u03c4\u03ae\u03bc\u03b1\u03c4\u03bf\u03c2 \u03bc\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03b4\u03ce\u03c3\u03c4\u03b5 \u03bb\u03ac\u03bc\u03c8\u03b7 \u03c3\u03c4\u03b9\u03c2 \u03c3\u03b7\u03bc\u03b1\u03bd\u03c4\u03b9\u03ba\u03ad\u03c2 \u03c3\u03c4\u03b9\u03b3\u03bc\u03ad\u03c2 \u03c3\u03b1\u03c2.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tsinekidis.gr\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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